Shipping & Returns
Shipping...
We’re excited to create and ship your personalized journal!
Here’s what you can expect:
- Production: 3-5 business days to personalize &
prepare your order. - Shipping: 3-7 business days, depending on your location.
We work hard to get your journal to you as soon as possible. You’ll receive a tracking number as soon as it’s on its way.
Thank you for your patience and for choosing our products!
Returns...
We are a small family-owned business that prides itself on honesty, integrity, and delivering high-quality personalized journals made just for you.
Each item is created based on your unique requests, and because of this customization, all sales are final. Digital Downloads are non-refundable.
However, if your order arrives damaged or there is and error on our part, we will make it right - guaranteed!
Please if anything arrives damaged, take a picture and send it along with your order info. Must be sent to us within 30-days to qualify for refund.
Please email: Thoughtstojournal@gmail.com with a photo of damaged item
Again we very much appreciate your business.